Last updated: July 2026
Innov8 UK Group Ltd ("we", "us", "our") is committed to protecting your privacy. We are the data controller for the personal information you provide to us. This policy sets out how we handle that information in line with the UK GDPR and the Data Protection Act 2018.
Our details: Innov8 UK Group Ltd, Unit 7, Wilsons Business Park Centre, Manchester M40 8WN. Email: info@innov8-group.co.uk. Phone: 0333 335 6375.
Information we collect
We only collect information you choose to give us, plus limited technical data. This includes:
- Contact & quote details you submit through our forms: your name, email address, phone number, property postcode or address, the service you need, measurements, and any notes or messages.
- Files you upload such as photographs of suspected asbestos materials, to help us identify the material and prepare a quote.
- Technical & usage data collected only if you accept analytics cookies, such as your approximate location, device/browser type and how you use our website.
How we use your information
- To respond to your enquiry, identify suspected materials and prepare a fixed written quotation.
- To carry out and manage any work you instruct, including scheduling, site documentation and clearance certification.
- To meet our legal and regulatory obligations, including record-keeping and notifications required under the Control of Asbestos Regulations 2012 (CAR 2012) and waste-carrier duties.
- To improve our website and services (only where you have accepted analytics cookies).
Our legal basis
We rely on the following lawful bases under UK GDPR: consent (when you contact us or accept cookies), performance of a contract (to deliver work you instruct), legal obligation (health, safety and environmental record-keeping), and legitimate interests (to run and improve our business in a way you would reasonably expect).
Who we share it with
We never sell your data. We share it only where necessary:
- Formspree — processes and delivers our web form submissions to us securely.
- Google Analytics — provides anonymised website usage statistics, only if you accept analytics cookies.
- Regulators such as the HSE and Environment Agency, where we are legally required to notify or report.
- Trusted suppliers who help us deliver a job, bound by confidentiality.
How long we keep it
We keep enquiry and quote information only as long as needed to deal with your request and for our legitimate business records. Where the law requires it — for example asbestos and hazardous-waste records — we retain documentation for the statutory periods (which can be up to 40 years for certain asbestos records). After that it is securely deleted or destroyed.
Your rights
Under UK data protection law you have the right to: access a copy of your data; ask us to correct or delete it; restrict or object to our use of it; request portability; and withdraw consent at any time. To exercise any of these, email info@innov8-group.co.uk and we will respond within one month.
Cookies
Our website uses cookies. Analytics cookies are only set after you accept them. For full detail see our Cookie Policy.
Security
We use appropriate technical and organisational measures to protect your information against loss, misuse or unauthorised access. Our website is served over a secure HTTPS connection.
Complaints
If you have a concern about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always appear on this page with its revision date.
